To Apple Computer Customer Service….
Please go here to access my Letter of Complaint for the above computer. I have been a loyal Apple Customer since 1985. I have owned at least eleven computers in that time period. I trust that you will take my concerns seriously. The letter is linked on my School Website since there is no way to attach a PDF to the Apple complaint sight. I’ve also linked a video that documents my disappointment with the machine and the Apple Care Service responsible for its repair.
I hope to hear back from you promptly.
Thank you. and Sincerely. Bob Wood